2nd issue. Answers not pushing to work order is a defect. It will be fixed in SRM 2.1 patch 1. Or you can request the fix. SW00283237
On Jan 17, 2:46 pm, [EMAIL PROTECTED] wrote: > Hi, > > Does anyone have SRM 2.1 installed in dev or prod? > We have it set up but have numerous issues. It is an upgrade from SRM > 2.0. > > First, it seems the email confirmation to end user on the SRM:Request > form doesn't send out. > Second, out of the box question/answer values don't push to the work > order level. > Third, the Work Order audit log shows the wrong column as modified by > (Always showing the submitter of the original request no matter who > changes it) <- this I fixed by changing the column to the proper field > but BMC says it is working as designed.. > > Those are the quick ones that I've found in our environment. > Plus all the custom forms we created in 2.0 doesn't work in 2.1 as it > says Application is not licensed. > It actually didn't work when we exported the def file and imported > into prod. Yes we have a valid license. We had to recreate all the > custom forms again. > > Anyone else having issues with SRM 2.1? > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
