Hello All, I want to use the HPD:IncidentInterface_Create form to create an incident. The only way I can figure out to do this is to send each user the .arm template and have them copy/paste that into an email each time they wish to create an incident. I have two issues: First, it's extremely ugly when a user adds the .arm template each time into an email, and the potential for them to change a field (server name, action, format, etc.). Secondly, when I try to submit a record from Outlook; testing as I am another user, I populate the login/password fields with another login password to ensure that a remote user can submit an incident, it fails. A record is created on the interface form, but no incident. It works fine if I send an email from outlook without the user/password fields populated (sending en email using my outlook account). Just wondering if anyone had any experiences with the login/password issue or with using this functionality another way that is more cosmetically pleasing.
Thanks to All, Jase _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"