Hello All,
I want to use the HPD:IncidentInterface_Create form to create an incident.
The only way I can figure out to do this is to send each user the .arm
template and have them copy/paste that into an email each time they wish to
create an incident.
I have two issues: First, it's extremely ugly when a user adds the .arm
template each time into an email, and the potential for them to change a
field (server name, action, format, etc.).
Secondly, when I try to submit a record from Outlook; testing as I am
another user, I populate the login/password fields with another login
password  to ensure that a remote user can submit an incident, it fails. A
record is created on the interface form, but no incident. It works fine if
I send an email from outlook without the user/password fields populated
(sending en email using my outlook account). Just wondering if anyone had
any experiences with the login/password issue or with using this
functionality another way that is more cosmetically pleasing.

Thanks to All,

Jase

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