Hi I am getting following error in email engine log.
DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc] * OK Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7638.1 (imsi2mpmsg01.i2mp-infosys.com) ready. A0 CAPABILITY * CAPABILITY IMAP4 IMAP4rev1 IDLE LOGIN-REFERRALS MAILBOX-REFERRALS NAMESPACE LITERAL+ UIDPLUS CHILDREN AUTH=NTLM A0 OK CAPABILITY completed. A1 LOGIN incoming Infosys123 A1 OK LOGIN completed. A2 LIST "" INBOX * LIST (\Marked \HasNoChildren) "/" INBOX A2 OK LIST completed. DEBUG: connection available -- size: 1 A3 SELECT INBOX * 0 EXISTS * 0 RECENT * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent) * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags * OK [UIDVALIDITY 197] UIDVALIDITY value A3 OK [READ-WRITE] SELECT completed. A4 CLOSE A4 OK CLOSE completed. DEBUG: added an Authenticated connection -- size: 1 A5 NOOP A5 OK NOOP completed. A6 LOGOUT * BYE Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7638.1 signing off. A6 OK LOGOUT completed. The problem is that when we send any email to our remedy incoming mailbox sometimes the record is created in AR Email form but sometimes its not created and no ticket is generated for that mail. Please let me know any solution for this problem -- View this message in context: http://www.nabble.com/email-engine-error-tp15329253p15329253.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"