Oracle can be set up as case-insensitive starting with v10 (it might have
been possible with 9i).  BUT, as was noted above, you have to specify it
when you create the DB.  Once that's done, there's no changing that option.

Rick

On Feb 13, 2008 11:58 AM, Frank Caruso <[EMAIL PROTECTED]> wrote:

> Sybase 12.5 is case insensitive and i also think there is way to
> configure Oracle to be the same.
>
> On Feb 13, 2008 2:53 PM, Roger Justice <[EMAIL PROTECTED]> wrote:
> > ** MS SQL Server can be configured on install as case sensitive. The FTS
> on
> > ARS 7 will allow on a Character field what you are requesting.
> >
> >
> >
> >
> >  -----Original Message-----
> >  From: Chapin, John <[EMAIL PROTECTED]>
> >  To: arslist@ARSLIST.ORG
> >  Sent: Wed, 13 Feb 2008 2:27 pm
> >  Subject: Remedy and Database choices.
> >
> >
> > **
> >         Howdy, listerz...   we're having the darndest time trying to
> build a
> > new Remedy environment.  We'd like to be able to run Remedy on Linux or
> > Solaris servers, but we're currently running Windows with a MS-SQL
> database.
> >         Here's what I've learned....   do I have this right...?   (This
> is
> > meant as a question, open for comment.)    thanks --
> >         If your Remedy Db is MS-SQL, they will enjoy case-insensitive
> > searches.  This means that if they type "macdougal" in the Name+ field,
> and
> > then press "F-5", the search will return all tickets opened by either
> "James
> > MacDougal" or "Sarah Macdougal", or even "Albert MACdOugAl"
> >         If a user types "macdougal" in Name+, and presses ENTER, a
> pick-list
> > of all "MacDougals" from the People table will appear.
> >         This is good.
> >
> >          If instead you have Sybase or Oracle, users will NOT have
> > case-insensitive searches.  If a user types "macdougal" in the Name+
> field,
> > they will return none of the aforementioned users.
> >         Furthermore, if they type "macdougal" in Name+,  and press F-5,
>  you
> > will not get any matches for any of the "MacDougal"s which are in
> > SHR:People.
> >         When building new Remedy environments, this is a potentially
> huge
> > "GOTCHA"...   it makes it just about impossible to switch from MS-SQL to
> > either Sybase or Oracle without having to tell your users about the
> whole
> > case sensitivity thing.
> >         This is baaaad.
> >         The "Full Text Search License" does not impact this
> case-sensitivity
> > issue.
> >
> >
> >
> >
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