Just an FYI, I am having the same issue after upgrading our DEV environment to ARS 7.1 Patch 1 on Sun Solaris.
Surprisingly, when talking to BMC support, I was assigned a new defect number which should be resolved in Patch 3. I would have thought after seeing this on this list that it would have been reported. Has anyone else reported this and received a defect number? In any case, defect number is SW00287847. Also of note, if the Support console is accessed via recent forms, it works fine as well. It only seems to happen as noted below when opening the object list window. -Rob ARS 6.3 on Sun Solaris 9 Oracle 9ir2v7 -----Original Message----- From: Some user [mailto:[EMAIL PROTECTED] Sent: Thursday, February 07, 2008 1:03 AM Subject: Re: Client 7.1 Hi, I have the same issue with Remedy User 7.1 using the Remedy Support Console from ITSM v5.6 : ITSM v5.6 installed on ARS v5.1.2 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK ITSM v5.6 installed on ARS v7.1 : - If I open Support console from object list using User 7.1 : crash - If I open Support console from object list using User 7.0.1 : OK - If I open Support console from Remedy Start Page using User 7.1 : OK - If I open Support console from Remedy Start Page using User 7.0.1 : OK I tried to install AR User v7.1 P1 : same issue. Have you some news about this issue (have you contact BMC support) ? Best Regards, Olivier Nguyen, Tai D wrote: > > Hello list, > > Has anyone seen any issues with Remedy Client 7.1.00 (the latest > Client) on ARS 6.03 patch 20? > > For example, if you open two Remedy Support Console at the same time, > your Client crashed. > > Thanks > > Tai > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Client-7.1-tp13066679p15330632.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
