Great news Frederick ... thanks for the information !!

Susan

On Wed, Feb 20, 2008 at 3:57 PM, Grooms, Frederick W <
[EMAIL PROTECTED]> wrote:

> ** Using "Pure" Remedy code you could have a field in the import be the
> full picture file name.
>
> You could then use the PERFORM-ACTION-ADD-ATTACHMENT <field_ID>
> [<file_name>] command to save the picture to an attachment.
>
> Personally we have a form with a single attachment on it.  We show a table
> on the ticket that shows the records in the attachment form that relate to
> the existing ticket record.  When a user clicks on a row in the table a
> custom AL display's the attachment using the PERFORM-ACTION-OPEN-ATTACHMENT
> <field_ID> command.
>
>
> Fred
>
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Susan Palmer
> *Sent:* Wednesday, February 20, 2008 3:32 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Importing picture files; creating new records
>
> **
>  Hi Everyone,
>
> Quick question and I do apologize for only doing light research on this.
>
> Is there a method I can import picture files (jpg) which will be stored in
> an attachment field on a new record that will be created?
>
> I know I can export attachments in .arx file and import those.  But these
> would be just pictures in a folder.
>
> This record will be a child record to our Site form and a table field will
> display the entries.  I've never tried to display an attachment filed in a
> table field so I'm not sure I can do that, but that would be the objective.
> That way they could just double click on the file and open it.  We have to
> take various pictures related to customer installations and they are looking
> for a better way to store this info than the server/folder structure they
> are currently using.
>
> I'm thinking one attachment field per record so we can categorize those
> records for easy searching beyond looking at the individual Site records.
>
> Thanks for your suggestions and help.
>
> Susan
>
> Susan Palmer
> ShopperTrak
>
> ARS v7.0.1P3 - server, users, admin
> Oracle 10g
> Windows 2003 server
>
>
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