J.T., Re-looking at your logs I noticed you tried a Set Fields action using just the add attachment command and a Run Process action using $PROCESS$ and the add attachment command. Remove $PROCESS$ from the Run Process action command line or add it to the Set Fields action Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Friday, February 22, 2008 8:11 PM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter ** It works (at least with my v6.3 on Solaris. I don't have 7 yet) inside of a Set Fields using the $PROCESS$ keyword $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 536870915 "$zString2$" You mean they broke it on v7? Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Friday, February 22, 2008 7:56 PM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter ** I've got a 7.1 Patch 1 VM and it doesn't work there, either. And this is Linux, not windows...maybe I'll try this on my Windows VM and see if it may be OS related... --- J.T. Shyman ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bryan Waters Sent: Friday, February 22, 2008 6:01 PM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter I've experienced this same issue with v7.0.1 patch4. This is a known defect. Supposedly, it's fixed with v7.0.1 patch6. Thanks, Bryan From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Friday, February 22, 2008 5:13 PM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter ** Ok, is there any restriction on it? I've got a simple filter that fires on modify and attempts to put a file into an attachment field. However, when it runs it finishes successfully, returns a status of 0, but doesn't put the file in the attachment field. In fact, if there is a file there already it will clear it out. This is what the filter log looks like if I use a set fields action: <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Fri Feb 22 2008 16:02:40.2354 */ Checking "NCC:SCC:External Process Report_Add Attachment" (500) <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Set Fields <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > PERFORM-ACTION-ADD-ATTACHMENT 536880912 net-snmp_license.txt <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Exit code: 0 Value: 0 <FLTR> <TID: 0027933600> <RPC ID: 0000000956> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Short Description (8) = 0 This is what the filter log looks like if I use a process action: <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Fri Feb 22 2008 16:02:13.0647 */ Checking "NCC:SCC:External Process Report_Add Attachment" <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Process <FLTR> <TID: 0121088928> <RPC ID: 0000000931> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 536880912 net-snmp_license.txt But neither actually sets the file in the attachment field. The file "net-snmp_license.txt" exists in the Remedy installation's bin folder...which is where PERFORM-ACTION-SAVE-ATTACHMENT puts files if you don't specify a path so I figured it would grab from there to. However, it behaves the same even if I point the "ADD" process to a full path and file. --- J.T. Shyman ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Friday, February 22, 2008 5:04 PM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-ADD-ATTACHMENT from a filter ** Yes it can. On Fri, Feb 22, 2008 at 1:54 PM, J.T. Shyman <[EMAIL PROTECTED]> wrote: ** Does anyone know if PERFORM-ACTION-ADD-ATTACHMENT can be used in a filter to attach a file from the server? AR 7.0.1 Patch 5 on Linux. --- J.T. 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