Hi for all, again... I've tried to insert records to another form (Action: Push Fields, Filter: SEC-Create_User_ARSLIST_FG´! ), but my workflow always "deffered" on this... The rest of my workflow process is running succesfully... I've already tried to use others kind of logic ... Firstly, thank you so much for all of you that tried to help me before... Here's my workflow objects details and below my log generate on execution: Any suggestions out there?
Workflow Objects: - SEC-Create_User_22-Fev_I (Execution Order 500) - Act on User Form ... Get the value from $GroupList$ field. (i.e. 3000;3001;3002) - SEC-Create_User_FG (Execution Order 501) - Call Guide Action (SEC-FILTER_GUIDE) - SEC-Create_User_ARSLIST (Execution Order 502) - "Set Fields" Action to get the String value of $GroupList$ returned in SEC-Create_User_22-Fev_I Filter - SEC-Create_User_ARSLIST_FG´! (Execution Order 503) - "Push Fields" Action - to input data where I want to create one record per loop (i.e. if "$GroupList$ = 3000;3001;3002", it will create 3 new records) - SEC-Create_User_ARSLIST2_FG´! (Execution Order 504) - "Go To Guide Label" Action - goes to my RESTART Label - SEC-FILTER_GUIDE - Label: 1 - RESTART; Filters in Guide: 2 - SEC-Create_User_ARSLIST; 3 - SEC-Create_User_ARSLIST; 4 - SEC-Create_User_ARSLIST_FG´! Checking SEC-Create_User_22-Fev_I (500) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Notify <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > <deferred to phase 3> <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 1: Push Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > <deferred to phase 2> <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Tue Feb 26 2008 17:14:04.3710 */ End of filter processing (phase 1) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Tue Feb 26 2008 17:14:04.4086 */ Restart of filter processing (phase 2) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Tue Feb 26 2008 17:14:04.4091 */ 1: Push Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > <deferred from filter SEC-Create_User_22-Fev_I> <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Criado Por (2) = Demo <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Departamento (8) = CRT - Central de Atendimento <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Endereco Correio (103) = test_user <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Full Name (536870915) = test_user <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX1_CHAR (536870928) = 3014;3000;3022; <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Login (101) = test_user <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Nome (536870916) = test_user <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Telefone (536870917) = (41)2107-xxxx <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > /* Tue Feb 26 2008 17:14:04.4107 */Start filter processing -- Operation - CREATE <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > DC-Func_22-Fev - <NULL> <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_FG (501) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Call Guide <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST (502) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX2_INT (536870929) = 3014 <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 1: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX3 (536870930) = CRT:Clube_De_Beneficios <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 2: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO (536870920) = CRT:Clube_De_Beneficios <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 3: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX1_CHAR (536870928) = 3000;3022; <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST_FG´! (503) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Push Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > <deferred to phase 2> <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST2_FG´! (504) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Goto Guide Label <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Skip actions, goto guide label RESTART <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST (502) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX2_INT (536870929) = 3000 <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 1: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX3 (536870930) = CRT:Central_Atendimento <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 2: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO (536870920) = CRT:Clube_De_Beneficios CRT:Central_Atendimento <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 3: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX1_CHAR (536870928) = 3022; <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST_FG´! (503) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Push Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > <deferred to phase 2> <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST2_FG´! (504) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Goto Guide Label <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Skip actions, goto guide label RESTART <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Checking SEC-Create_User_ARSLIST (502) <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX2_INT (536870929) = 3022 <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 1: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX3 (536870930) = CRT:Docre_Cobranca <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 2: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO (536870920) = CRT:Clube_De_Beneficios CRT:Central_Atendimento CRT:Docre_Cobranca <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 3: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000029308> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX1_CHAR (536870928) = Thanks for replies... Good afternoon! Tadeu Augusto Dutra Pinto ----------------------------------------------------------------- IT Web Services ATM Cinq Technologies http://www.cinq.com.br [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Fone: 41 3018-2833 - Cinq Fone: 41 2107-5736 - HSBC Outsourcing ----------------------------------------------------------------- Confiabilidade, Inovação e Qualidade em T.I. ________________________________ De: Action Request System discussion list(ARSList) em nome de Opela, Gary L Contr OC-ALC/ITMA Enviada: ter 26/2/2008 10:54 Para: arslist@ARSLIST.ORG Assunto: Re: Action "deffered" in Filter/Active Link Interesting what you are experiencing there. It looks to me like you need to break your filter up into at least three others. I would suggest actions 1 - 3 be in one filter, the push fields be in another, and then the goto be in yet another filter action. If you are needing them to loop, just put them in a filter guide to cause them to loop, this might even allow you to avoid using the goto. Generally, gotos are not good to use if you can avoid them. If I understand what you are doing correctly, you would need the following: Filter 1: Set Field GRUPO_AUX2_INT (536870929) = 3006 Set Field GRUPO_AUX3 (536870930) = CRT:Adm_Risco Set Field GRUPO (536870920) = CRT:Adm_Risco Set Field GRUPO_AUX1_CHAR (536870928) = 3000;3014; Call Guide Guide: Filter 1: Push Field (might need to force phasing override with `! and this is assuming that you are parsing out the value which you are needing to push from GRUPO_AUX1_CHAR.) Filter 2: Set Field GRUPO_AUX1_CHAR = SUBSTRC($GRUPO_AUX1_CHAR$,(STRSTRC($GRUPO_AUX1_CHAR$, ";")+1)) Filter 3: IF GRUPO_AUX1_CHAR != ";" AND GRUPO_AUX1_CHAR != $NULL$ Go to Guide Label START (Make sure you put this guide label in at the beginning of your guide) I hope I am understanding correctly what it is you are needing. If so, then the above should work, if not, then it probably won't :) Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tadeu Augusto Dutra Pinto Sent: Tuesday, February 26, 2008 7:35 AM To: arslist@ARSLIST.ORG Subject: RES: Action "deffered" in Filter/Active Link Thank you, Gary... But it still doesn't help me.. My problem is that I would like to create one record (in other form) for each time that I read a value on my form... This iteration is done by 'Goto' Action... I have achieved to create only one record on my form2... with the last value read only (last iteration)... What can I do? My workflow is these: 1 - Set Fields (Get the first value from a list separated by ";") 2 - Push Fields (Creation of record in another form - form2) 3 - Goto (return to beginning of the workflow reading the next value from the list separated by ";") ... continue until my "list separated by ";"" were NULL; Thankx again! Tadeu Augusto Dutra Pinto ----------------------------------------------------------------- IT Web Services ATM Cinq Technologies http://www.cinq.com.br [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Fone: 41 3018-2833 - Cinq Fone: 41 2107-5736 - HSBC Outsourcing ----------------------------------------------------------------- Confiabilidade, Inovação e Qualidade em T.I. ________________________________ De: Action Request System discussion list(ARSList) em nome de Opela, Gary L Contr OC-ALC/ITMA Enviada: ter 26/2/2008 10:16 Para: arslist@ARSLIST.ORG Assunto: Re: Action "deffered" in Filter/Active Link Hey Augusto, have you tried forcing the filter to ignore phasing? You shouldn't have this problem with active links, as they are not processed in phases. If you suffix the name of the filter with `! then remedy will not phase that filter. For instance: HPD:Helpdesk-Filter would be HPD:Helpdesk-Filter`! For more information on this, you can read the Workflow Objects guide with version 7.x, or the Basic Guide (starting at page 576, pages 584 and 585 describe the naming convention mentioned above) with version 6.x. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tadeu Augusto Dutra Pinto Sent: Tuesday, February 26, 2008 7:06 AM To: arslist@ARSLIST.ORG Subject: Action "deffered" in Filter/Active Link ** Good Morning for all of you... I'd like to know if can I do something like these: There is a Filter (or Active Link) that fires a sequency of 'Set Fields' action followed by a 'Push Fields' action, and after the workflow/object fires a 'Goto' action to redirect to another Filter... But I'm in trouble because the 'Goto' action is deffered... and, consequently, it isn't executed... By the way, it is executed, but only at the end of the Filter ... I would like that it ran on its real execution moment. My log file for this object looks like these: Checking SEC-Create_User_22-Fev_II (501) <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > --> Passed -- perform actions <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 0: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX2_INT (536870929) = 3006 <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 1: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX3 (536870930) = CRT:Adm_Risco <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 2: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO (536870920) = CRT:Adm_Risco <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 3: Set Fields <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > GRUPO_AUX1_CHAR (536870928) = 3000;3014; <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 4: Push Fields <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > <deferred to phase 2> <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > 5: Goto Action <FLTR> <TID: 0000001543> <RPC ID: 0000024768> <Queue: Fast > <Client-RPC: 390620 > <USER: Demo > Goto Execution Order: 502 Thankx-in-advancE Tadeu Augusto Dutra Pinto ----------------------------------------------------------------- IT Web Services ATM Cinq Technologies http://www.cinq.com.br [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Fone: 41 3018-2833 - Cinq Fone: 41 2107-5736 - HSBC Outsourcing ----------------------------------------------------------------- Confiabilidade, Inovação e Qualidade em T.I. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
