The Email engine version is in the Email Engine log file; it is the first line in the logs when the email engine starts. However, this is only true for newer (I guess 6.3 and up) email engines.
There is a KB article on SupportWeb on determining the email engine version & patch level. Regards, Michiel On Wed, Feb 27, 2008 at 9:12 PM, Chapman, Colin <[EMAIL PROTECTED]> wrote: > For those that are not aware here's how to check your ITSM 7.x > version/patch info: > > Open the form called SHARE:Application_Properties and do an unqualified > search. In the Results List window, look for BMC Remedy Incident > Management. Highlight that record and then look down in the Details > pane...this is where you will see your actual IM 7.0.x patch level. > > No good for email engine though. > > Colin > > ARS 7 ServiceDesk 7 MSSQL2005 Windows2003 > Colin Chapman, UNCW > Phone: 910-962-7356 > Email: [EMAIL PROTECTED] > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso > Sent: Wednesday, February 27, 2008 2:00 PM > To: arslist@ARSLIST.ORG > Subject: Email Engine Version > > ARS6.3 p20 > Sybase/Solaris > Tomcat/Apache > > Is there way to tell what version of the Email Engine is being run? > Better yet, by looking in the AREmail install folder is there a way to > tell which version it is? > > I have a server with 4 directories and each contains an installation. > > Thank you > > Frank > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
