Environment: AR System 6.3 patch 20 I'm not sure if anyone has tied their application into the approval server, but I was wondering if anyone knew what this form is? It seems the approver system has an escalation run on this form and every once in a while it finds a request in there and error's out the approval process. I'm trying to find out why there are requests in there in the first place.
The escalation that grabs these requests is called AP:Dtl-Sig-OuterJoin-DtlErrEsc and has a run-if qualification of: (('Status-Dtl' = "Pending") OR ('Status'-Dtl' = "Hold") OR ('Status-Dtl' = "More Information")) AND ('Signature ID' = $NULL$) AND ($TIMESTAMP$ > ('Create Date Sig' + 14400)) At which point would an approver entry have a Signature ID of NULL but still have a details record? Any help would be appreciated please, I've banged my head against the wall trying to figure this out for 2 days now lol. It's probably something simple and I'm missing it. -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Robert Halstead _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"