And if you want to know exactly what is happening I would recommend turning on and examining the Escalation log file.
-- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On Thu, Mar 6, 2008 at 2:04 PM, Frank Caruso <[EMAIL PROTECTED]> wrote: > ** In the admin tool, server config, confg tab. Disable then enable > escalations. That should restart escalations > > > On Mar 6, 2008, at 6:54 AM, "Brittain, Mark" <[EMAIL PROTECTED]> > wrote: > > ** > > Good Morning All, > > This morning all escalations appear to have stopped working. Escalations > fire for different forms at different times to do set fields, push fields, > and notifications. Has anyone run into this? > > ARS 6.3 patch 20 > SunOS 5.9 > Oracle 9.2 > > Thanks > Mark > > Mark Brittain > ESM Remedy Developer > NaviSite Inc. > 315-453-2912 x5418 (office) > 315-317-2897 (cell) > > *This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained herein, > to anyone other than the intended recipient is prohibited.* > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"