You make it visible by assigning it to the group/groups that will use it.
-----Original Message----- From: Kevin Shaffer <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thu, 6 Mar 2008 2:34 pm Subject: ITSM7 - Making Change Templates Visible ** ITSM v7 Patch 6 ? Am I missing something here?? ? Is it possible to make (change) templates available for the whole Company by default or do?you have to link them to every support group individually (on the authored groups tab)? ? TIA? __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"