Maria,

 

Another option to get around the LDAP query limitation is to create a
single SQL View comprised of multiple SELECTs that are UNIONed together.
You can then query this view and retrieve all LDAP entries.

 

See the email from January 9 entitled "Re: LDAP Question".  There is a
script attached that can be used to create the SQL View.

 

Stephen

Remedy Skilled Professional

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thomas Bean
Sent: Thursday, March 06, 2008 7:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: LDAP arplugin failure problem

 

Hi Maria,

I would guess that your LDAP server has an entry count limit on the
number of records that can be returned by a search.  This is fairly
common -- usually LDAP servers are set to an entry count limit of 1 or 2
thousand records.  If the LDAP admin is unwilling or unable to alter
this setting, you might try breaking it up into multiple escalations
that search for the users in manageable chunks (e.g., all users with
user names starting with "A", then "B", then "C", etc.).  Each letter of
the alphabet would have to return fewer entries than the LDAP entry
count limit, of course.  That would a whopping 26 escalations instead of
one, but it might work, depending upon how many users you have in LDAP.

 

If you can go another route, I have found that it is much easier to set
up this kind of import using a view form to an external database rather
than an vendor form using the ARDBC LDAP plugin.

 

--Thomas

 

        ----- Original Message ----- 

        From: Maria C Delagarza
<mailto:[EMAIL PROTECTED]>  

        Newsgroups: gmane.comp.crm.arsystem.general

        To: arslist@ARSLIST.ORG 

        Sent: Thursday, March 06, 2008 1:07 PM

        Subject: LDAP arplugin failure problem

         

        ** 

        Hi Listers,

         

        I am appealing to people smarter than myself.  I currently am
having an issue with an LDAP import.  Here is the scenario:

         

        We are connected to the LDAP and can run queries on the Vendor
Form that return the record we want to see.  However, when we run the
same query through a filter escalation the arplugin fails and does not
give an error message....it fails around 50K records or so.  Any
thoughts?

         

        We are running ARS 7.1 Patch 006

        MS SQL 2005

        Windows Server 2003

         

        Any help is much appreciated, we are trying to get to a pilot on
Monday and this problem is preventing our CTM:People population.

         

         

        Thanks.

         

        MCD

        Maria C Delagarza

        AR System Specialist

        Eluri Designs

        eluridesign.com

        [EMAIL PROTECTED]

         

         

        __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
Answers Are" html___ 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to