I'm wondering something. Updated to ITSM patch 6. Now in Overview Console... Unassigned view doesn't bring up anything. I have 8 unassigned incidents, but when I check the Overview console, the unassigned doesn't show up. This happens to all support users.
Anyone else with this issue? On Mar 5, 4:13 pm, "T. Dee" <[EMAIL PROTECTED]> wrote: > Hmmmm - thanks - I thought it was a defect. > > Oh well. > > Ty > > On 3/5/08, Howard Richter <[EMAIL PROTECTED]> wrote: > > > > > > > ** > > I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are > > missing some assigments as well. > > > I guess they still have not fixed it. > > > hbr > > > On Wed, Mar 5, 2008 at 2:23 PM, T. Dee <[EMAIL PROTECTED]> wrote: > > > > Has anyone experienced issues with the Overview Console? > > > > When I go into the Overview Console I see Tasks that are NOT Assigned > > > to me, as well I don't belong to any of the Groups of the Tasks that > > > are showing. > > > > Odd behaviour. > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > > -- > > Howard Richter > > ITIL Foundation Certified > > Red Hat Certified Technician > > CompTIA Linux+ Certified > > [EMAIL PROTECTED] > > Resume = > >http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > > __Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"