Good point, thanks Dylan. I'll use your suggestion.
Chris ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Thursday, March 13, 2008 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: Using "Not Like" Your qual would fail if Administrator was the first group because of the leading ; though Personally I use GROUPIDS instead of GROUPS unless I have to. But if you remove the leading ; then any group that has 1 in the id would come up. I guess the best way would be something like (NOT($GROUPIDS$ LIKE "%;1;%") AND NOT($GROUPIDS$ LIKE "1;%")) The ; is the way Remedy knows how to seperate the groups. So if you have two groups in your Group List, like Adminstrator(1) and APP-Support(12345) then the database value of that field would be 1; 12345; ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Direct: 949.509.4565 Fax: 949.509.7841 Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, March 13, 2008 1:47 PM To: arslist@ARSLIST.ORG Subject: Re: Using "Not Like" ** Wouldn't you want NOT($GROUPID$ LIKE "%;1;%") to avoid the problem of Administrator being part of another groups string? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen Sent: Thursday, March 13, 2008 2:39 PM To: arslist@ARSLIST.ORG Subject: Re: Using "Not Like" ** :-) I'll give it a shot. Thanks! ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dylan Sent: Thursday, March 13, 2008 3:37 PM To: arslist@ARSLIST.ORG Subject: Re: Using "Not Like" NOT($GROUPS$ LIKE "%Administrator%") That should work. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen Sent: Thursday, March 13, 2008 12:31 PM To: arslist@ARSLIST.ORG Subject: Using "Not Like" Hey Everyone- We have an OOTB active link we want to make not run for administrators. It sets fields on TSK to read-only when a task is closed, but we would like administrators to be able to re-open closed tasks. While we could make an active link that runs after the one that makes the field read only reverse that, I would like to add to the run if condition of the original active link if possible. However, to do this all I can think is to add something along the lines of $GROUPS$ NOT LIKE "Administrator". However, I don't think you can do that. $GROUPS$ != "Administrator" doesn't work, we tried that. It did work when we did $USER$ != my user name. Is there a way to do a "not like"? Or should I resign myself to letting Remedy do what it wants and then un-doing it in a separate action? Thanks! Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
