Alty,
RKM 7.2 is very robust and surprisingly easy to install. It is fully ITSM
integrated, and the integration process is exactly like the 6 and 7 versions.
If you've ever installed RKM before, you'll have no problems.
I had one issue with the war file because we have a lot of entries in our
company menu, and it confused RKM to deal with so many operating companies.
BMC got a new war file out to me in about a week's time, which fixed the issue
completely.
Jennifer Meyer
Data Manager
Mystikal Solutions
________________________________
From: Action Request System discussion list(ARSList) on behalf of Consultant Al
Sent: Tue 01-Apr-08 12:37
To: arslist@ARSLIST.ORG
Subject: RKM 7.2 - Anyone integrated it with ITSM?
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Hi all,
Has anyone started using RKM 7.2 in a productive Envt? Also has it been
integrated with Remedy ITSM and are they any known issues while integrating?
Regards,
Alty
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<p class=3DMsoNormal>Has anyone started using RKM 7.2 in a productive =
Envt? Also has
it been integrated with Remedy ITSM and are they any known issues while
integrating?<o:p></o:p></p>
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<p class=3DMsoNormal>Alty<o:p></o:p></p>
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