It won't have to know. Any AR Server can receive data from another server through DSO, as long the correct DSO password is configured everywhere. Even the Secondary should be able to receive the data. In fact, if it's strictly an independent copy, the destination isn't supposed to even need a DSO license (although this has proved to be difficult to pull off in a 7.x environment where there are DSO passwords - there's no good way to define that password on a server with no DSO license).
Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Thursday, April 03, 2008 8:48 AM To: arslist@ARSLIST.ORG Subject: Re: Server Groups Chad, I think I understand what you are saying but how will the load balancer know which AR Server is the Primary DSO server? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Thursday, April 03, 2008 9:26 AM To: arslist@ARSLIST.ORG Subject: Re: Server Groups Use the virtual name or IP setup on the load balancer. Note that the load balancer itself will have its own name and IP, that's not the one you want to use. Be sure you're using the virtual name/IP that will get routed onto the actual AR Servers. Configure your load balancer to poll each AR Server every 15 seconds or so to make sure they're still up so that it can automatically re-route users if one node goes down. It will need to use the TCP port configured on your AR Servers for the poll. Your source AR Server will simply see the load balancer as a regular destination AR Server for DSO. Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Thursday, April 03, 2008 6:49 AM To: arslist@ARSLIST.ORG Subject: Server Groups Hello All, I need to DSO data to a new build of a Remedy system that will have 2 application servers with a load balancer in front of them. I have two questions: * Do I use the machine name and IP address for the load balancer or the primary DOS server? * If I used machine name and IP address for the primary server, how do we simulate a test when the primary server is down? This new system is UNIX, ARS 7.01 patch4, Oracle 10g. * Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ************************************************************************ *** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank You. ************************************************************************ **** __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
