I found the arsys.xml file, it's under C:\Program Files\Apache Software Foundation\Tomcat-5.5.17\conf\Catalina\localhost
If I go to http://myservername:8080/ then nothing happens, I get an "Internet Explorer Cannot Display the Webpage" Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Tuesday, April 08, 2008 3:40 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help ** You should have an arsys.xml file somewhere under your Tomcat installation that shows the system how to re-direct. I'm not a web guru but essentially this is what happens: Tomcat is listening on a port (8080 by default) and recieves a request like http://myserver:8080/arsys/etc.... It knows someome is looking for it (Tomcat) due to the port-specific request and to look for a file called arsys.xml based off of the path extension of /arsys - everything else after that exists in the JSP engine. What happens if you do http://myservername:8080/ ? Also, did you find the arsys.xml file? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 3:20 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help ** Yeah, thanks a lot J I saw in my Mid-Tier log files the following line if it helps anyone: Apr 8, 2008 3:13:42 PM - SEVERE (com.remedy.log) : BMC Remedy Mid Tier version 7.1.00 Build 200708221849 Apr 8, 2008 3:13:45 PM - WARNING (com.remedy.log.SERVLET) : No File Entries were found in server - <server> Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"