Not sure why the button wouldn't trigger the search, but as a work around
could you use a PERFORM-ACTION-ACTIVE-LINK 1024 as well?

On Fri, Apr 11, 2008 at 2:42 PM, Steven Pataray <[EMAIL PROTECTED]> wrote:

> ** I'm having problems running an Active Link Run process with 
> PERFORM-ACTION-ACTIVE-LINK
> 1 1002. This should press the Search button, but it doesn't do anything.
> From the logs it is firing on the field:
>
> <ACTL> Checking BOH:HPD-Admin.Menu.cmd.Search.CaseID.Execute (20)
> <ACTL>     -> Passed qualification -- perform if actions
> <ACTL>          0: Run Process
> <ACTL>             Current Window - Active Link -- 1
> <ACTL> /* Fri Apr 11 2008 10:18:24 */
> <ACTL> --1-- Start active link processing -- Operation - On Control
> <ACTL>     For Schema - HPD:HelpDesk
> <ACTL>     Linked to field - Query (1002)
> <ACTL>     On screen type - QUERY
>
> My Active link is running through an Active Link Guide because I have to
> fill in a field before it does the search. If I use another button like the
> Bulletin Board button (300280900) it fires that button.
>
> <ACTL> Checking BOH:HPD-Admin.Menu.cmd.Search.CaseID.Execute (20)
> <ACTL>     -> Passed qualification -- perform if actions
> <ACTL>          0: Run Process
> <ACTL>             Current Window - Active Link -- 1
> <ACTL> /* Fri Apr 11 2008 10:39:29 */
> <ACTL> --1-- Start active link processing -- Operation - On Control
> <ACTL>     For Schema - HPD:HelpDesk
> <ACTL>     Linked to field - BulletinBoard_btn (300280900)
> <ACTL>     On screen type - QUERY
>
> Is there some trick I need to do to get it to work with the Search button?
>
> AR Server: 6.03.00 patch 023 Mid-Tier Patch 21
> Oracle 10gR1
> HelpDesk 6.03
>
> Thanks
> Steve
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on only what he knows, but all that he knows.
The ignoramus may be saved, but the fool knows that he is doomed."

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