That is a good question. I will have to find out.

 

Thanks,

 

Roger A. Nall 
Manager, OSSNMS Remedy 
T-Mobile, USA 
Desk: 813-348-2556 
Cell: 973-652-6723 
FAX: 813-348-2565 
sf49fanv AIM IM 
RogerNall Yahoo IM 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 15, 2008 9:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Strange Error

 

You say this is when logging into a different app (not Remedy) through
Citrix?   What happens if you log into Remedy (once) before trying any
other app on that server?

 

Fred

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Tuesday, April 15, 2008 8:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Strange Error

Tony,

 

Unfortunately that does not seem to be the case. We uninstalled and
reinstalled the client on one server several and re-booted after each
install. That did not resolve the issue.

 

Thanks,

 

Roger A. Nall 
Manager, OSSNMS Remedy 
T-Mobile, USA 
Desk: 813-348-2556 
Cell: 973-652-6723 
FAX: 813-348-2565 
sf49fanv AIM IM 
RogerNall Yahoo IM 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington
Sent: Tuesday, April 15, 2008 8:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT:Strange Error

 


I recall seeing something similar in our Citrix environment when a
system wasn't rebooted after the install of Remedy User.  Could the
problem only be affecting those servers which haven't been rebooted? 

-- 
Tony Worthington
Sr. Technical Analyst
Kohl's Department Stores
[EMAIL PROTECTED]
262-703-5911 
 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Tuesday, April 15, 2008 7:35 AM
To: arslist@ARSLIST.ORG
Subject: OT:Strange Error
 
This will be more for those of you in a Citrix environment. We are
upgrading our client from 6.0.3 Patch 16 to 7.0.1 patch 5. We have
several of our systems published through Citrix. Some of our users are
receiving an error when logging into another system in Citrix. Here is
the error: 
 
  
We have 120 servers in our Citrix farm. We have been using Citrix for at
least 8 years. We have never had an issue until now. I am wondering if
anyone has any idea as to what maybe happening. 
  
Thanks, 
  
  
Roger A. Nall 
Manager, OSSNMS Remedy 
T-Mobile, USA 
Desk: 813-348-2556 
Cell: 973-652-6723 
FAX: 813-348-2565 
sf49fanv AIM IM 
RogerNall Yahoo IM 
 

 

__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

<<image001.gif>>

Reply via email to