Thanks for the idea David. Sounds pretty slick, I'll give it a try. Mark
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Wednesday, April 16, 2008 4:04 PM To: arslist@ARSLIST.ORG Subject: Re: RESOLVED- RE: Is it possible to disable WUT toolbar option? ** Hi Mark One other thing you could do - for the fields that contain sensitive information, set the display properties to Masked. This will display them as ***** and should prevent a screen print getting the info. Then put a button by each field with an active link to display the field contents in a message action - and you can log whenever someone clicks the buttons to view the info. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mark Wilson Sent: Wednesday, April 16, 2008 11:20 PM To: arslist@ARSLIST.ORG Subject: RESOLVED- RE: Is it possible to disable WUT toolbar option? J.T., Fred, Rick, Thanks for the quick response and fix to my issue. By the way is this in the documentation somewhere? I looked and couldn't find it. Of course I'm not always sure which doc to look in. Fred - You are right it won't stop a print screen or copy and paste to another doc but there is email notification and a log entry is written when a user accesses the sensitive information which is on it's own tab. But by having the Reporting... option available they would be able to "dump" the form without the notification being fired. I'm sure there are other/better ways to do this but this works for me. Thanks again! Mark _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, April 16, 2008 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Is it possible to disable WUT toolbar option? ** Edit the View Properties of the form. You will find Menu Access available - just uncheck the boxes you don't want available. Rick On Wed, Apr 16, 2008 at 2:37 PM, Mark Wilson <[EMAIL PROTECTED]> wrote: Hi, On the toolbar at the top of the WUT under the "Tools" option is a "Reporting..." option. Is there a way to disable the "Reporting..." Option for a specific form? I have a regular form accessable to a small group of users that will contain sensitive information and I want to disable the "Reporting..." Option for this form. The sensitive information needs to be read/write but I want to keep users from printing it. ARS 6.3 P22 WUT 6.3 P18 HD 5.5.1 HP-UX 11i Oracle 10g Thanks, Mark Wilson ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
