How is authentication performed (customized login.jsp and/or custom
area plugin)?

Axton Grams

On Mon, Apr 21, 2008 at 5:15 PM, William Rentfrow
<[EMAIL PROTECTED]> wrote:
> **
>
> We are having an interesting problem (actually, a series of far-too
> interesting problems, but this is the most recent).
>
> Vital stats - this is a remote mid-tier box running on Websphere/IBM HTTP
> server.  ARS 7.1 patch 001, mid-tier the same - all on Solaris.
>
> Sporadically we run into an issue where user "A" will log in to the mid-tier
> and see themselves as user "B".  That is to say, the UID in the bottom
> corner will say user B's login ID.  The table fields in the IM Console all
> show the Incidents assigned to user "B" even though we are 100% sure the
> correct UID/Password for user A were used.
>
> Guest logins are not allowed and are disabled.
>
> I have experienced this myself so I know the users are not crazy....
>
> The only thing that appears to fix it is to bounce Websphere.
>
> Anyone else ever seen this?   When this happens it appears the login ID that
> is used is the last successful login prior to the one that shows the wrong
> one.
>
> William Rentfrow, Principal Consultant
> [EMAIL PROTECTED]
> C 701-306-6157
> O 952-432-0227
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