I have a filter that takes a piece of mail that is sent to the Remedy mailbox and if it matches certain qualifications, sends the information to my "transport" form. From this form, I will eventually push the data to a ticket for updating etc.
My problem is that the text of the email is pushed to the log field of the ticket as: "1502;859;Email20065.txt" "2027;860;Email31567.txt" "179;155;Email52574.txt" This is just a few of them. Any ideas what this may mean or what I can do to change it to the text of the body of the email? ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
