Thank you Kevin - that is EXACTLY what I need to locate. I'm all set now. I
really appreciate your help!! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Pulsen Sent: Wednesday, April 23, 2008 10:06 AM To: [email protected] Subject: Re: Remedy Mid-Tier over a network.... ** Good morning Richard, >From the post, it's a little confusing... It states that all of the parts/modules are up and running (Does this include your Mid-tier?) If the Mid-tier is up and running, you should be able to access it via the following url - http://(Your Mid-tier Server)/arsys/shared/login.jsp?/arsys/ (IP example - http://192.168.1.1/arsys/shared/login.jsp?/arsys/) (DNS Name example - http://www.yourserver.com/arsys/shared/login.jsp?/arsys/) IIS/Tomcat doesn't need to be setup on a second system to access the Remedy Login page. If IIS/Tomcat isn't setup or working correctly. Please visit Apache's website. It will have information how to setup the isapi_redirect module (This is required for Tomcat to work with IIS) - http://tomcat.apache.org/connectors-doc/webserver_howto/iis.html http://tomcat.apache.org/tomcat-5.5-doc/index.html http://apache.hoxt.com/tomcat/tomcat-connectors/jk/binaries/win32/jk-1.2 .26/ >From BMC's website (You will need a BMC ID and password) - Look for the document - BMC Remedy Action Request System 7.1.00 Installing and Administering BMC Remedy Mid Tier Hope this helps, Kevin P. >> ** >> Thanks to all who offered advice - I now have all of the parts/modules >> of the system up and running. Now my challenge is to be able to access >> them from a second computer on the network. Can anyone point me to >> where I can read up on how to set up IIS/Tomcat/Midtier so that I can >> og into another workstation and access the BMC Remedy applications? >> Thank you. >> Portions of this message may be confidential under an exemption to Ohio's >> public records law or under a legal privilege. If you have received this message i>> n error or due to an unauthorized transmission or interception, please delete >> all copies from your system without disclosing, copying, or transmitting this >> message. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the >> >> Answers Are" html___ ________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. <http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62 sR8HDtDypao8Wcj9tAcJ%20> ________________________________ Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. <http://us.rd.yahoo.com/evt=51733/*http:/mobile.yahoo.com/;_ylt=Ahu06i62 sR8HDtDypao8Wcj9tAcJ%20> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
