Hi All, Thanks for the response.
Let me clearly explain once again. Previously the remedy server 6.3 connects the remote database oracle 9i. In the same OS , i have uninstalled the remedy server 6.3 and then i have installed oracle 10gR2 and installed the remedy server 7.1. This was considered as a fresh install. I didn't touch my old database. I have few forms in my old database and i forgot to take a export .DEF file. For this only i have made the changes in conf and tnsnames.ora file to connect it. i think it is required to update some file in DB to make a connection as mentioned by Axton. anyway if any body knows how to modify some file in the DB for the successful connection and make the server up, i will be very thnakful to them. Thanks for your support, Meenakshinathan Axton wrote: > It probably failed when the installer attempted to connect to the db. > It's a bit tricky getting the upgrade installer to work properly when > the oracle client version changes. In this case, the server needs to > be started using the 9i client, but the installer needs to the 10g > client. > > As an informational tidbit, the db version is stored in the db at > control.dbversion. > dbv ars ver > 22 7.0.1 > 23 7.1 > > Axton Grams > > On Wed, Apr 23, 2008 at 6:19 AM, Misi Mladoniczky <[EMAIL PROTECTED]> wrote: > > Hi, > > > > The upgrade seems to have failed. The binaries are installed, but the > > databas upgrade failed. I would suggest that you run your upgrade again. > > > > I do not know how the upgrade works, but it may have failed somewhere in > > the middle. If that is the case, you should restore your old database > > before attempting a new upgrade. > > > > You should also check your installation logs to find out what part whent > > wrong. It is quite possible that you will experince the same problem > > again... > > > > Best Regards - Misi, RRR AB, http://rrr.se/sv/ > > > > > > > > > Hi All, > > > > > > Please help me on the following issue... > > > > > > I have installed remedy server 7.1 in a solaris 9 OS and it is having > > > it's own oracle 10gR2 database and client libraries. Now the server is > > > up and running. > > > > > > Previously in the same solaris OS, I had Remedy 6.3 server connected > > > the remote oracle 9i database. After the above new installation, I was > > > updated the tnsnames.ora file to connect the remote database and also > > > modified the ar.conf file which includes the oracle two_task variable. > > > I restarted the server and it throws the following error > > > > > ********************************************************************************************************* > > > Action Request System initializing. > > > Starting AR System Server > > > > > > (ARNOTE 0) > > > AR Monitor version 7.1.00 Build 200708221849 started. > > > > > > (ARNOTE 0) > > > AR Monitor started. > > > > > > (ARNOTE 0) > > > ARMonitor child process (pid:19262) started. > > > ./arserverd > > > server: locale=[[ C ]], > > > LANG=[[ C ]] NLS_LANG=[[ NULL ]] > > > > > > Action Request System(R) Server Version 7.1.00 Build 200708221849 > > > (c) Copyright 1991-2007 BMC Software, Inc. > > > > > > 390600 : The database is not the expected version (may need to run > > > upgrade program) (ARERR 36) > > > > > > 390600 : AR System server terminated -- fatal error encountered > > > (ARNOTE 21) > > > > > > (ARNOTE 0) > > > Unable to receive indication that server is up. > > > > > ******************************************************************************************************************************* > > > My question is, Is it possible to connect the old datbase using new > > > remedy server using the above set up? Also let me know how to fix > > > this... > > > Note: my tablespace name , schema user name, password is same as > > > mentioned in ar.conf file. > > > > > > Please let me know if you have any questions. > > > > > > Thanks, > > > Meenakshinathan > > > > > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > -- > > > This message was scanned by ESVA and is believed to be clean. > > > > > > > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
