Mark, 1. There are ARInside and ARSDoc for 'free' tools. Les has a tool, ARUtilities, which works really well, and BMC has Remedy Developer Plus. Also, Panacea has a tool, I believe, but I've never worked with it.
2. There is no longer a tool that does this (the one you're talking about was the infamous Excel worksheet, no?) that I am aware of. Good luck! Matt R. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brittain, Mark Sent: Friday, May 02, 2008 10:18 AM To: arslist@ARSLIST.ORG Subject: Documentation Hi All & TGIF, Hopefully these are two easy questions. Is there a tool out there that documents the workflow? Either graphic or text. Is there a tool that decrypts the password in the User form. I had one years ago and don't remember where I got it from. Thanks Mark Mark Brittain Remedy Developer NaviSite ESM Operations 315-453-2912 x5418 (Office) 315-317-2897 (Cell) [EMAIL PROTECTED] This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"