Hi,
I guess you could temporarily disable either the filter or the index, and
then fix up your related data after the import...
Best Regards - Misi, RRR AB, http://rrr.se
> Hey everyone
>
> I'm trying to use AR Import to get about 1800 sites updated with the
> correct address and zip code. I'm doing an update, so I have the Site
> ID field in the .csv. When I try and do the import, I get the error:
>
>
>
> The value(s) for this entry violate a unique index that has been defined
> for this form -- SIT:Site Alias entry:STA000000006378 fields: 1000000074
> 1000000078 7 1000000078 179 (ARERR 382)
>
>
>
> The unique index must be the Site ID, since when doing an update the
> Import tool "actually deletes the record and then reinserts it to
> perform the "update." " The system tries to push 'new' information to
> Site Alias and causes the error since the Site ID already exists there.
>
>
>
> Is there a way to force this import through?
>
>
>
> Thanks,
>
> Chris
>
>
>
> DB SQL 2005
>
> ITSM 7.0 p3
>
>
>
>
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