Are you sure you are running patch 6 on the email engine? I ran into a problem at one point with because email engine pre-patch 2 does not delete temporary files. In which case the temp folder filled up with over 1 million files and caused poor performance of the email engine (about 6 emails per minute). A simple resart of the email engine did not fix the issue. We had to remove all the temporary files in the directory.
On 5/7/08, Jason Miller <[EMAIL PROTECTED]> wrote: > > ** Has anybody had issues with the Email Engine stop processing outgoing > and incoming mail while the service still running. Restarting the email > service alone usually does not fix the issue. There are no errors in the > email logs or email error form. > > I have noticed that the aremaild.exe process usually takes a while to stop > so I have started doing a full service start/stop instead of a restart, and > sometimes I have to kill the process. > > We usually we only have an issue if we have to restart the ARS service or > if the Exchange mailbox is unavailable for some reason (configured for > MAPI). A fresh OS restart and the email engine fires up fine. What we have > had to do lately when email stops processing is: > • Stop the service/kill the process > • Delete the pending email messages that are waiting to be sent (export > them first) > • Move the incoming emails that are waiting in Exchange from the inbox > • Start the service and try sending a new message (repeat until it will > process the message(s)) > • Move the incoming email back to the Inbox (verify they are processed) > • Import the previously deleted records > > I have noticed this issue in the previous shop where I worked at too, on > various patches of 7.0 and 7.0.1 (all Windows 2003). I have seen some > threads on the list where it looks like similar issues but no resolutions or > how many others have seen this behavior. > > Thanks, > Jason > > ARS/Email 7.0.1 P6 > Windows 2003 > MS SQL 2005 SP 2 > Java 1.4.2_14 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
