What action are you executing on? Submit? 

If this has already been resolved, sorry for missing that.


Andy L. Mayfield 
Sr. System Operation Specialist 
Alabama Power Company 
Office: 205-226-1805 
Cell: 205-288-9140 
SoLinc: 10*19140 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Louis Cobuccio
Sent: Friday, May 09, 2008 8:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Changing a Field to Required

Hi Roger,

Thank you and all for the emails.  Sorry I haven't replied sooner, we
are in the middle of audit season :-(

Anyway, here is my Run if statement: ( 'Actual Start Date' !=  $NULL$ )
AND  ( 'z1D_Activity Type*' != "Closure Information" ) AND (
'z1D_Summary' =  $NULL$ ).  My If Action is simple, Message w/Type of
Error, Please enter "Closure Information" into the Work Info section of
the change ticket in order to "Complete" the ticket.

I've set the Execution order to 0.

It looks like the action works, but it is rather shaky.  The Error
Message pops up as needed but the status still shows Completed and you
have to refresh the screen in order for it to go back to Implementation
in Progress.  Also it still populates the Actual Start and End dates.

Thank you,
Lou

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Wednesday, May 07, 2008 1:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Changing a Field to Required

Louis,

What are the Execute On conditions and Execution Order of your Active
Link? That may point you in the right direction.

HTH,

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv     AIM IM
RogerNall   Yahoo IM
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Louis Cobuccio
Sent: Wednesday, May 07, 2008 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Changing a Field to Required

Good Afternoon List,

I've been asked to make a "Work Info" entry required when a Change
Ticket has 
been moved to a status of Completed.   I thought it might be easiest to 
make the z1D_Summary required on the Dialog View - Close view.  But it
seem 
that the Field Change Function doesn't allow for making a field
required, 
just visable and font changes seem to be the only changes allowed.

I also tried creating a simple error message active link but it is
firing 
after all the "Completed" workflow function fires.  The error messages 
comes up but ticket shows Completed even though no entry was made.

Any thoughts would be great.

We run AR applications and System v 7.0.01 patch 006, all on Windows
2003 
Servers and MS SQL 2005.

Thank you

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