Good afternoon. ARServer 7.1 Client 6.3 and 7.1 Sybase 12.5.4 Solaris 5.9
Has anyone run into the problem of incorrect SLA calculation's where the server site is in DST and the problem location isn't? Our server is located in NJ, and we have customer's in Hong Kong. In the US, during non-DST months, the SLA calculate correctly but, now, during DST months, the SLA calculates one hour short. This is being used on a home grown application, not a Remedy purchased application. Thank you in advance. Marc _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"