Are you talking of Remedy RKM? Isn't there already an OTB link for RKM on your homepage? Joe
----- Original Message ---- From: Viji.PK <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, May 19, 2008 10:15:35 AM Subject: Access to Solution Database Hi All, Is there options to access the Solution Database from any other screen, apart from the Requester Console and Incident Management Console? How easy is to add an entry point in the Home page for HPD:Incident Matching screen and make it available for all User? Please share your thoughts. Thanks, Viji _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"