It sounds like an Active Link that fires on the Enter key of the field you enter the number in. That Active Link is probably setting some field and using that to do the search. You can open the form in the Admin Tool and look at the Active Links that fire on that field to see which is on Enter and does the search.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Melillo, John Sent: Wednesday, May 21, 2008 3:19 PM To: [email protected] Subject: search Problem need help with a Search problem. We have a Change Request form where you can enter a 5 digit change number, press enter or press the Search button, and the Change Request is displayed. We just entered our 20,000th change request and the search no longer works. If you type in 20000 and press the Search button on the form the 20,000th Change Request is displayed. However, if you press the Enter key on the keyboard and not the Search button a blank form is displayed and not the actual Change Request. any suggestions of how to troubleshoot this issue ? We are using ARS 5.1 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
