You have to reapply the AR server license to the new host Id as the host Id got changed with network update.
Thanks, Mohan On May 25, 2008, at 6:33 PM, "Henderson, Danielle R CNTR" <[EMAIL PROTECTED]> wrote: Hello everyone, I have problem. We are currently using ARS 4.5.2 on a unix box, with oracle database. During a network upgrade the application fail to come up. The unix admins moved the drive to a different box. For some reason all the current license keys are missing and it is showing windows license keys that we have used previously. I was able to get support purge a few licenses keys but I am receiving the following error message. ARERR (337) You have reach the maximum number of database entries permitted with this version of the Action Request System. Only the Server license can be added. I'm getting invalid keys for any user license I try to add. It is also populating the wrong HostID. I a newbie here but I have searched everywhere trying to find out where it getting the incorrect hostid with no luck. Any Ideas? I would greatly appreciate any help I can get. The work day start on Tuesday and I have to have this app back up an running before the workday starts at 6am. Danielle Henderson [EMAIL PROTECTED] L-3 Communication Titan Corp _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"