Something to know if you're new to Remedy LB is that it doesn't truly load-balance, defined as keeping the load balanced equally between all servers in the group. It's really load sharing. You might have 50 users over 3 servers, and depending on when they logged in, what they're doing, etc., you might have 13 on Server A, 30 on Server B, and 7 on Server C.
That's probably not a real problem for most of us, but you should know to expect this going in. Rick On Thu, May 29, 2008 at 11:03 AM, Tony Worthington < [EMAIL PROTECTED]> wrote: > ** > Kelly Deaver did a great presentation at RUG on this topic and the > presentation is available on the BMC/DN site. > > Load Balancing and High Availability for BMC Remedy Action Request System > > > > http://developer.bmc.com:8080/jiveProd/entry!default.jspa?categoryID=859&externalID=2841&fromSearchPage=true<http://developer.bmc.com:8080/jiveProd/entry%21default.jspa?categoryID=859&externalID=2841&fromSearchPage=true> > > If I recall, you'll need to register and log in to view the attachment. > There are also documents and whitepapers on the BMC support/documentation > site. > > >Can I put a load balancer on top of a Remedy Server Group? > Yes. > > >What is the recommended load balancing technology? > There are quite a few solutions, including Alteon, F5, and many others. > Use whatever your organization is familiar with. :-) > > >Is there any special Remedy licensing to utilize Server Group technology? > > Each server in the group needs an AR server license, but can share > application and user licensing. > > You don't mention what version, but I would recommend 7.1 > > -- > Tony Worthington > Sr. Technical Analyst > Kohl's Department Stores > [EMAIL PROTECTED] > 262-703-5911 > > > *"Wilson, Bruce B" <[EMAIL PROTECTED]>* > Sent by: "Action Request System discussion list(ARSList)" < > arslist@ARSLIST.ORG> > > 05/29/2008 12:56 PM > Please respond to > arslist@ARSLIST.ORG > > To > arslist@ARSLIST.ORG cc > Subject > Server Group - Load Balancing Questions > > > > > ** > I read about specifying the "Share" option when specifying the AR System > database when installing AR System Server. > I want to use the "Share" option to configure two Remedy servers to reside > in a Remedy Server Group. > > Can I put a load balancer on top of a Remedy Server Group? > What is the recommended load balancing technology? > Is there anything that is not allowed? We are considering using "Windows > Load Balancer". > > Is there any special Remedy licensing to utilize Server Group technology? > > Thanks, > Bruce Wilson > Datastream Consulting, LLC > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"