Dear List , I need to set the requester information's when window open and the operation = create , so i can now set the fields in requester information's i have no issue with.
but as we all know that we have gap in generating the incident id when requester information selected is , the incident id generate for my case i will use Run Process after the set field is selecting the data from CTM:people which action in Run Process can help in my case any idea _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"