Hi All,

 

We are setting up a new ITSM 7.0.3 environment with separate servers for
each tier as follows:

 

Database Server

AIX

Oracle 10G

 

Application Server

Windows 2003

ARS 7.1 patch 2

CMDB 2.1 patch 2

ITSM 7.0.3

 

Web Server

Windows 2003

Tomcat

Mid Tier 7.1 patch 2

 

The CI Relationship Viewer is installed automatically with CMDB 2.1, it
is no longer a separate installation. The install guide is not clear on
how this works. 

 

We queried the CMDB 2.1 install with BMC support and they told us that
Mid Tier must be installed on the same server as the CMDB. This doesn't
sound right, if we follow the BMC support persons advice we will have to
install Mid Tier on both the Application and Web server.

 

If anyone has completed a similar install, please confirm the correct
configuration.

 

Many Thanks

 

 

Phil Boucher
Remedy Technical Architect
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UK

T: +44 (0) 1454 204463 (direct)
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www.logica.com

 

Logica UK Limited

Registered in England and Wales (registered number 947968)

Registered office: Stephenson House, 75 Hampstead Road, London NW1 2PL,
United Kingdom

 

 

 



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