Classification:  UNCLASSIFIED 
Caveats: NONE

The fix for this is to clear cache in both the Mid-Tier Config.jsp
and/or your browser cache. This usually does the job.

You may also have to logout of the Mid-Tier or terminate your userid
through Server Information

Gordon M. Frank
Remedy Skilled Professional - 7.x
ITIL V3 Foundation Certified
DISA\Verizon FNS


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Tuesday, June 10, 2008 10:22 AM
To: arslist@ARSLIST.ORG
Subject: Caught Exception Error

**
In IM 7.03 using the web and going to...
 
Application Admin > Custom Config > Foundation > People > People
 
I do a search by user ID and get the following error:
 
Caught exception :'t.LoadResultsList' is null or not an object
 
This is our QA system.  It is IDENTICAL to our DEV system and the DEV
system does not throw this error.  All of the AR Server and Mid-tier
config settings are the same.  I checked previous ARS list posts about
"Caught Exception" errors and none of them applied to this (checked
duplicate fields, results list, etc etc).
 
In fact, Migrator says our two copies of CTM:People on the servers are
the same as well.
 
Vital stats of the system
AR Server 7.1 patch 001 on Solaris
IM 7.03
AR Mid-tier 7.1 patch 001 on Solaris (separate box) with IBM HTTP Server
+ Websphere.
 
William Rentfrow, Principal Consultant
[EMAIL PROTECTED]
C 701-306-6157
O 952-432-0227
 
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Classification:  UNCLASSIFIED 
Caveats: NONE

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