Julie, Thanks, I must say mea culpa. I didn't look hard enough for my ARS....Guide.pdf file. I finally found the flashboards example that you cited.
Thanks again. John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Julie Rockwood Sent: Tuesday, June 10, 2008 2:28 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards and Date Ranges Hi John, Yes they are. Julie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Tuesday, June 10, 2008 6:47 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards and Date Ranges Julie, I assume you've done this before. I'll give it a try. Are the $Task Area$, $Reportdate...$ fields on the Display only form that hosts the Flashboards Field? Thanks, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Julie Rockwood Sent: Friday, June 06, 2008 12:13 PM To: arslist@ARSLIST.ORG Subject: Re: Flashboards and Date Ranges Hi John, You can set your flashboard field to something good looking like this: (((((((( "customqual='Task Area'=" + """") + $Task Area$) + """ ") + "AND ('Status' != ""Void"")") + "AND ('Create-date' >= """) + $ReportBeginDateTime$) + """) AND ( 'Create-date' <= """) + $ReportEndDateTime$) + """)" Hope that helps. Julie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Thursday, June 05, 2008 12:57 PM To: arslist@ARSLIST.ORG Subject: Flashboards and Date Ranges Hello Listers, ARS 6.3 Patch 021 I tried looking in the List but couldn't find any previous posts. I am trying to display a Stacked Bar Chart that displays the count of tickets by Asset Type per week ending date. I have all that working and now I am being asked to make the data range selectable instead of a rolling 7 weeks. The Flashboards is on a Display Only form and the variable points to the helpdesk form. I tried to put two Date/Time fields on the DO form (Start and Stop Dates) but could not figure out how to reference them for the Flashboards qualification. Do I need to use the EXTERNAL() function or something like that? I even tried using the $872448001$ type of reference but I get now response. I tried it with quotes around the field id and $'s, I tried $\872448001$ Not sure what to do now. I also need to keep it as a drill-down chart so the managers can see the specific tickets. I was going to feed it off of a local table field that is AL controlled. Thanks, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
