I did it with PHP. Email with attachment was sent to server. Server pushed data to a worker form and worker form validated and created a ticket. I tried with ASP but it was a pain in the butt. Maybe it's just because I know PHP a lot more heh.
------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Friday, June 20, 2008 9:16 AM To: arslist@ARSLIST.ORG Subject: Including attachments in email template submission? Dear List, Our users enter data into ASP web pages, which send email templates to the Remedy system to create Remedy call entries. Is it possible to have the user attach a file to a field in the web page, and have that file included in the template, and become an attachment in the resulting call entry? Dwayne Martin James Madison University (ARS 7.1, RH Linux server, Oracle 10.2 db) ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"