You get a new service installed if that's the option you chose during the install when it prompts you as to how many instances you would like.. If you do not want any more added you should put 0 in there..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Howard Richter Sent: Sunday, June 29, 2008 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: Adding additional AIE instances of the Integration Engine service ** I had a strange thing happen to me. I upgraded the engine twice, after reinstalling the oracle drivers (I still can not see Oracle correctly and BMC is still working the issue) what was strange was that each time I installed I got new instance. We are on windoz. Howard On Fri, Jun 27, 2008 at 2:37 PM, Remedy <[EMAIL PROTECTED]> wrote: I just started working on a new contract where they are using ARSystem 7.1.00 Patch 002 with AIE 7.1.00 Patch 002 and CMDB 2.0.1 patch 004. The Remedy server currently has about 12 CPU's, and the group that installed AIE only setup two instances of the Integration Engine service. We would like to add additional AIE engine services in order to take advantage of the additional CPU's and increase the current performance by using multiple data exchanges by assigning each to a different instance. The install docs state that you can specify the number of instances to create during install, but there is nothing mentioned as to how to add more later on. Does anyone know or have any experience on how to add more? The only way I can see doing this is by adding new entries into the EIE:BackUpLoadFlag form and also setting up additional startup scripts for services on the Unix box. Is this the correct approach or am I missing other details. Thanks in advance, Brent... No virus found in this outgoing message. Checked by AVG. Version: 7.5.526 / Virus Database: 270.4.3/1524 - Release Date: 6/28/2008 7:42 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"