Hi group, Does anyone know how to alert all members of a support group using Remedy Alert? I have it working when a case is assigned to an individual, but I don't see a decent way to configure group notifications.
Thanks much, ARS 6.3, Help Desk 6.0 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"