Roseta, Although I cannot give you any test cases on speed comparisons between the Mid-Tier and the User Client because we have not begun load testing on our environment yet, I can give you some tips that I have picked up from different developers on making your Mid-Tier faster:
It is recommended, that if you are to use the Mid--Tier for version 7.x to upgrade to v7.1.0 to take advantage of the Caching function. This will allow you to pre-cache in the servers memory the big forms that take considerable time to load in the browser which will considerably speed up their load times. Also for big forms (eg. HPD:Help Desk, CHG:Infrustructure Change etc..)It is also recommended to make some lighter views of them that exclude fields your customers may not use to speed up the load times...less fields less objects for the browser to load. As for the operating Systems you can install Mid-Tier on a 64-bit OS to take advantage of more RAM, but currently you cannot use a 64-bit JVM. The 64-bit OS will give you more of an advantage than a standard 32-bit. Hope this helps. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of roseta Sent: Wednesday, July 09, 2008 1:05 AM To: arslist@ARSLIST.ORG Subject: using Web base (Mid tier ) or client Hi, We are using Remedy 7.0 with 500 Registered users.All of them already have client installed. Even some of them use VPN to connect to Remedy at office. I want to know did any one had any bad experience for having users to use web remedy instead of installing client. I have been told that by experience , it is better to use client not to use web base. Regards, Roseta ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
