We are using Oracle if that matters.  I don't think it does.

My question is specifically Remedy related.

I know that when you modify an index in Remedy via the admin tool, it
drops the old index and creates a new one.  Does it drop ALL of the old
indexes or JUST the one you are modifying?

I need to make sure I am clear on this.  We are experiencing some pretty
extreme slowness "all of a sudden".  I think that some indexes were
modified on the Oracle side.  Remedy won't necessarily see the new or
changed indexes unless they are created via the Admin tool.  Could this
be the problem?

We had 41 gigs of oracle trace files that the DBA deleted last week and
the problems seem to have started after that was done.

ARS 6.3 Patch 18
HD 6.0
Oracle 10 w/9 libraries
Oracle lives on a remote server
Windows 2003 4 gig on app server and 8 gig on DB server


Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
Phone: 713 448 6035
[EMAIL PROTECTED]

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