I believe someone posted an answer to this same question a couple of days ago.
Ty On 7/17/08, Schon, Stuart <[EMAIL PROTECTED]> wrote: > Hi > > These notifications may be there or they may not be. I would start > looking at the Notification engine. Note there is some *** awful > workflow here. > > Check out (at a minimum) SYS:Notification Messages, NTE:SYS-Define NT > Events, NTE:CFG Notification Events and filters on the 800 range ending > in Chk and SetTag > > There is a lot there - good luck. > > I just spent a month mapping it all and generating more message types > and it was not fun > > > Regards > Stuart Schon > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Guillermo Alfredo Torres > Barron > Sent: 2 July 2008 04:13 > To: arslist@ARSLIST.ORG > Subject: Configuring notifications for tasks > > Hi dear listers > We have a BMC ITSM 7 suite (Incident, Problem and Change Management), we > want to send notifications when a task set a status Pending for example, > with a special text and a some particular users > I want to know if is possible configuring this in the foundation, or > It's necessary development this notifications, I see that in the People > form appear the next notifications for default > > Task Assigned > Task Changed Status > > Thanks in advance > Greetings from Mexico > > > > ........................................................................ > ................... > Este correo electronico es confidencial y/o puede contener informacion > privilegiada. > Si usted no es su destinatario o no es alguna persona autorizada por > este para recibir sus correos electronicos, NO debera usted utilizar, > copiar, revelar, o tomar ninguna accion basada en este correo > electronico o cualquier otra informacion incluida en el, favor de > notificar al remitente de inmediato mediante el reenvio de este correo > electronico y borrar a continuacion totalmente este correo electronico y > sus anexos. > Nota: Los acentos y caracteres especiales fueron omitidos para su > correcta lectura en cualquier medio electronico. > > This e-mail is confidential and/or may contain privileged information. > If you are not the addressee or authorized to receive this for the > addressee, you must not use, copy, disclose, or take any action based on > this message or any > other information herein, please advise the sender immediately by reply > this e-mail and delete this e-mail and its attachments. > ........................................................................ > ................... > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
