Hi Sivarama,
I have found that with our AR 7.x implementation not all LDAP fields were
visible. However, if you create a character field on the vendor form, go to
the database tab and give it the same name as the LDAP field you wish to see it
will link up. I had to do this manual workaround for about a dozen fields.
Cheers!
Eli
________________________________
From: Action Request System discussion list(ARSList) on behalf of sivarama
velicheti
Sent: Tue 7/22/2008 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Tables in LDAP not showing all attributes
**
Hi Guys, Thanks for your inputs on earlier issues. I have a weird situation
here.
I am trying to integrate LDAP with remedy 7.1. I am till the point where I have
filled in the ARDBC LDAP Configuration form and am able to create a vendor
form. But my issue is that the available tables in the LDAP that I see are
different from the available tables in the current 6.3 prod system. I have used
the same LDAP binduser name and password as that in AR Server 6.3. In case I
select the table URL from the prod system (which currently runs remedy 6.3) and
paste it in the tables field and click load (in the 7.1 implementation) the
number of attributes (or fields) retrieved is way less in 7.1 as compared to
the 6.3 system. I have authenticated the ARDBC form against the same user as
that in the prod system. Then why is 7.1 acting differently? Has any one
encountered similar issues in the past? Here is some information which might
help you guys
Current System: AR Server Version 7.1.00 Build 200708221849
ProdSystem: AR Server 6.03.00 patch 21
Database: Microsoft SQL-Server 2005 (Remote)
Database: Oracle Release 9.2.0.5.0 (remote)
Operating System - Windows 2003 R2.
OS: Windows 2003 R2
(not Unicode enabled)
(Not sure - if it AR Server was installed with
the option. How can I find it?)
Thanks
Sivarama
--
Sivarama Velicheti
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