They just will not pull anything back from the database. For example take any of the incidnet reports, I have connected to the database and when I refrech the report from Crystam, it will prompt you and then say that there was no data to pull back.
If then create a new report (also on the HPD:Helpdek) it runs great. Its very strange, almost like its not talking to the same database, but there is only one connection. Howard On 7/28/08, Kathy Morris <[EMAIL PROTECTED]> wrote: > > ** What are the error messages that you are receiving. I worked quite a > bit with modifying out-of-the box crystal reports and customizing reports. > > > -----Original Message----- > From: Howard Richter <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Mon, 28 Jul 2008 12:40 pm > Subject: BMC Out of Box reports > > ** Good afternoon all, > > I hope you had a great weekend. > > Now for the question, has anyone had issues with modifying the out of box > crystal reports? > > I can create new reports with no issues, however I am getting some strange > issues changing the out of box ones. > > FYI: this is ITSM 7, patch 7 running on 7.1 patch 3. > > Thanks, > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > ------------------------------ > The Famous, the Infamous, the Lame - in your browser. Get the TMZ Toolbar > Now <http://toolbar.aol.com/tmz/download.html?NCID=aolcmp00050000000014>! > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"