I think that there is just something wrong with this user's IE 7 installation. Still no other user has reported this issue. Additionally, I have her using Mozilla and it's been working for her for several days now. I am going to suggest to her to put in a request to have her IE 7 reinstalled.
Erica -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Friday, July 25, 2008 3:35 PM To: arslist@ARSLIST.ORG Subject: Re: IE 7 and MidTier 6.3 This is a multi-part message in MIME format. ------=_NextPart_000_0064_01C8EE74.65719A20 Content-Type: text/plain; charset="windows-1250" Content-Transfer-Encoding: 8bit IE 7 and MidTier 6.3Erica, Is it working on IE 7 below? Have you recently configured Mid-tier to be behind a load balancer? This could return invalid sessions if you have not configured it for sticky IP's.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Harbin, Erica M. (MSFC-NNM04AA02C)[SAIC] Sent: Friday, July 25, 2008 3:29 PM To: arslist@ARSLIST.ORG Subject: IE 7 and MidTier 6.3 ** ARS server - 7.0.1 patch3 MidTier - 6.3 (custom patch) DB - Oracle 10 Our organization pushed out IE7 last Friday and currently there is one user having trouble with an app using MidTier since then. Unfortunately, we have not been able to figure it out and have been going round and round trying different things since we can't duplicate with any other user. She receives the error ARERR 9201 - invalid session when performing almost any action in the app. Wondering if anyone else is having this problem or have any suggestions on where to look for resolution or a workaround. We are in the process upgrading the dev web server to MidTier 7.1 but need a workaround/fix until then. We have tried comparing IE settings, different user names, etc...sometimes she is working but most of the time she is not. Of course, we have deleted cache, cookies and history on numerous occasions. Another weird thing that I noticed today is that when she logs out, the license tool still shows that she is connected. We would be grateful for any suggestions at this time. Thanks! No virus found in this outgoing message. Checked by AVG. Version: 7.5.526 / Virus Database: 270.5.6/1572 - Release Date: 7/25/2008 6:51 AM ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ------=_NextPart_000_0064_01C8EE74.65719A20 Content-Type: text/html; charset="windows-1250" Content-Transfer-Encoding: quoted-printable ** <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE>IE 7 and MidTier 6.3</TITLE> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Dwindows-1250"> <META content=3D"MSHTML 6.00.6000.16674" name=3DGENERATOR></HEAD> <BODY> <DIV><SPAN class=3D515372320-25072008><FONT = size=3D2>Erica,</FONT></SPAN></DIV> <DIV><SPAN class=3D515372320-25072008><FONT = size=3D2></FONT></SPAN> </DIV> <DIV><SPAN class=3D515372320-25072008><FONT size=3D2>Is it working on IE = 7=20 below?</FONT></SPAN></DIV> <DIV><SPAN class=3D515372320-25072008><FONT = size=3D2></FONT></SPAN> </DIV> <DIV><SPAN class=3D515372320-25072008><FONT size=3D2>Have you recently = configured=20 Mid-tier to be behind a load balancer? This could return invalid = sessions if you=20 have not configured it for sticky IP's..</FONT></SPAN></DIV> <DIV><SPAN class=3D515372320-25072008><FONT = size=3D2></FONT></SPAN> </DIV> <DIV><SPAN class=3D515372320-25072008><FONT = size=3D2>Joe</FONT></SPAN></DIV> <BLOCKQUOTE> <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT = face=3DTahoma=20 size=3D2>-----Original Message-----<BR><B>From:</B> Action Request = System=20 discussion list(ARSList) [mailto:[EMAIL PROTECTED]<B>On Behalf Of=20 </B>Harbin, Erica M. (MSFC-NNM04AA02C)[SAIC]<BR><B>Sent:</B> Friday, = July 25,=20 2008 3:29 PM<BR><B>To:</B> arslist@ARSLIST.ORG<BR><B>Subject:</B> IE 7 = and=20 MidTier 6.3<BR><BR></FONT></DIV>**=20 <META content=3D"MS Exchange Server version 6.5.7652.24" = name=3DGenerator><!-- Converted from text/rtf format --> <P><FONT face=3DArial size=3D2>ARS server - 7.0.1 patch3</FONT> = <BR><FONT=20 face=3DArial size=3D2>MidTier - 6.3 (custom patch)</FONT> <BR><FONT = face=3DArial=20 size=3D2>DB - Oracle 10</FONT> </P> <P><FONT face=3DArial size=3D2>Our organization pushed out IE7 last = Friday and=20 currently there is one user having trouble with an app using MidTier = since=20 then. Unfortunately, we have not been able to figure it out and have = been=20 going round and round trying different things since we can't duplicate = with=20 any other user. She receives the error ARERR 9201 - invalid session = when=20 performing almost any action in the app. Wondering if anyone else is = having=20 this problem or have any suggestions on where to look for resolution = or a=20 workaround. We are in the process upgrading the dev web server to = MidTier 7.1=20 but need a workaround/fix until then.</FONT></P> <P><FONT face=3DArial size=3D2>We have tried comparing IE settings, = different user=20 names, etc=85sometimes she is working but most of the time she is not. = Of=20 course, we have deleted cache, cookies and history on numerous = occasions.=20 Another weird thing that I noticed today is that when she logs out, = the=20 license tool still shows that she is connected.</FONT></P> <P><FONT face=3DArial size=3D2>We would be grateful for any = suggestions at this=20 time.</FONT> </P> <P><FONT face=3DArial = size=3D2>Thanks!</FONT></P></BLOCKQUOTE></BODY></HTML> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ------=_NextPart_000_0064_01C8EE74.65719A20-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
