Hi Kathy,
For importing vendor data, Plz follow these steps. 1. Open BMC User tool. 2. Select the PDL:ESIDImportConsole form, and then click New. 3. Form will appear. Select an option for the type of data to import. Select only one option at a time, in the following recommended order. Version, manufacturer etc., as given order on form. 4. Click import data. 5. Once the import is complete, you can view or search the newly imported data from the Definitive Software Library console. Hope this helps... Regards, Sandeep Vyom Labs Pvt. Ltd. An ISO 20000 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web: www.vyomlabs.com _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Thursday, July 31, 2008 2:38 AM To: arslist@ARSLIST.ORG Subject: DSL ** On the DSL Console I do not see any entries. I read the DSL Admin Guide and it says that to import the data from PDL:ESIDImportConsole form. I check off the Version box and nothing imports. I went back to try to get the patch levels off of the support website. I several patches - however I am not sure what I am supposed to do with these patches - I concerned about installing the patch because I do not want to wipe out any existing workflow. Then we have to go thru a chain of approvals... How do I get the DSL data into the DSL Console? _____ The Famous, the Infamous, the Lame - in your browser. Get <http://toolbar.aol.com/tmz/download.html?NCID=aolcmp00050000000014> the TMZ Toolbar Now! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
