Double-check that the AR System ODBC Data Source connection exists under your data sources (usually found under Administrative Tools--Data Sources (ODBC)). We've had a lot of instances in Windows where this connection is not built properly even with a reinstall.
All that is generally needed is the server name and Use Underscores checked. This is an individual system setting so may not be your problem but is worth checking. Craig Carter Software Engineer, RSP -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Thursday, July 31, 2008 3:03 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal reports in client = broken ** Strangely the mid-tier is working and we have 6 servers using HTTPS along with a load balancer, etc. There are some time out issues in the MT but the WUT is really the problem in this case. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, July 31, 2008 4:00 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal reports in client = broken ** William, if this is in the MT, what about a local version of the JRE - is that different than the working clients? I've seen Java issues cause blank screens before. Rick On Thu, Jul 31, 2008 at 1:54 PM, William Rentfrow <[EMAIL PROTECTED]> wrote: ** I can not get crystal reports to run in the client - this is quite mysterious. They used to work - this is AR 7.1 patch 001 with matching clients. I have re-installed the client now numerous times. When I try to run a report in the application (IM 7.03) I get a whole bunch of nothing - the screen flashes for a second and then nothing else happens. However, interestingly enough - my connection to the AR Server is immediately broken. I have to log in to the user tool again to get it to work. Any ideas? I've checked all the standard config, etc (underscores and what not) - and I'm getting no where. William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
