Hi,
As suggested I already had tried the Events solution but I get some
strange things happening. On AL "Windows Loaded" I sent a event like :
PERFORM-ACTION-SEND-EVENT * "Windows Loaded"
And on my main home page I have then created another AL who detect this
event and should then wrote some text in a field... Something really
easy but according to the log everything seems to be fine, both AL are
executed, except the fact that at the end nothing is written in this
field...
By checking the log you just see that is doing nothing
----------------------------------------------------------------
ActiveLink: NMT_Web_OnWindowsLoaded
True actions:
action 0
ARACTProcess("PERFORM-ACTION-SEND-EVENT * "Windows Loaded"", 1)
Process: PERFORM-ACTION-SEND-EVENT
ARStateChange Complete : Current state is 4
ActiveLink: NMT_Web_WindowsLoaded
True actions:
action 0
Set-fields 536870940 =
----------------------------------------------------------------
So I'm wondering if this does not come from the fact that my main home
page is a Display Only form ???
Any idea ?
Thanks
Regards
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Garrison, Sean (Norcross)
Sent: Thursday, July 31, 2008 3:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: How can I can interact between a Display only form and a
Regular form
Some other things you might try in Remedy ... one is 7.0 or greater
allow you to do Events. Events can be passed to other forms in order to
call workflow. In the "Help" for you admin tool look under the section
"Workflow Extras->Sending events between windows".
Also, if it is taking a long time to open your form then my guess is
that you have not set up pre-fetching for your form. This is configured
on the "prefetchConfig.xml" file in Remedy. Once the forms are cached
they load very quickly.
In addition you might want to just try putting a message in the prompt
bar. On open window you can set a message in the prompt bar called
"Loading Window ... please wait" or something. Then create another to
remove the message after the last active link executes on Open Window.
It is very simple to do ... there is an active link type of "Message"
and one of the types is "Prompt". It displays a message at the bottom
of the form.
Thanks,
Sean
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Thursday, July 31, 2008 9:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: How can I can interact between a Display only form and a
Regular form
How about just a simple HTML redirect that redirects to your intended
form?
Like this:
"<!DOCTYPE HTML PUBLIC ""-//W3C//DTD HTML 4.0 Transitional//EN"">
<html>
<head>
<title>Your Page Title</title>
Pull up your form...please wait
<meta http-equiv=""REFRESH""
content=""0;url=url.of.your.desired.form.goes.here""></HEAD>
<BODY>
Optional page text here.
</BODY>
</HTML>"
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tournier, Pascal
Sent: Thursday, July 31, 2008 5:45 AM
To: arslist@ARSLIST.ORG
Subject: How can I can interact between a Display only form and a
Regular form
**
Hi,
We have recently migrated to Remedy ARS version 7.0.1 and wanted to go
to the Web access interface via Mid-tier.
I'm currently designing the main home page (display-only form) which
basically contains a "vertical navigation" fields as my main menu to get
access to the different forms and those forms are opened in this main
home page in a View field.
Sometimes, opening a new form in this View field take quite some times
until it appears and I'm wondering how I can insert any kind of message
appearing or anything informing the user that the page is currently
loading so that user are aware that something is going on... I tried
several possibility but I didn't reach the point on doing that.. I tried
using the Remedy workflow were when I click on the menu to access one
form, one field is appearing in the Home page saying that the requested
page is currently loaded (this works) and by using a "Windows Load"
active link on this newly opened form, I wanted to hide the message in
the main Page.. but this doesn't work, I can't interact on any field in
this main home page anymore. The concept is that I've one main home page
and I open into that page another form in a View field. But somehow I
can't link both schema together.. Does it come from the fact the main
page is a Display-only form ?
Does someone have any help on that ... Can I otherwise include any kind
of JavaScript code into that View field in order to do that ?
Thanks
Regards
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